Frequently Asked Questions

Of course not! At Prezo we value your privacy and security. Your recipes and cost cards are protected by strict confidentiality policies and professional ethics. Your information is safe with us.

Yes. Each order shows its current status: pending processing, processing, cancelled or received.

Absolutely! With Prezo, you can easily upload previous invoices and delivery notes to maintain a complete purchasing history. Through POS integration, we can automatically collect relevant historical information.

Yes, any change in a product's price is automatically reflected in the corresponding cost cards.

The order is sent via the selected method, either by email or WhatsApp.

Yes, the price updates automatically once the latest delivery note is processed. If you have price alerts enabled, you will receive notifications about any changes.

Yes, you can schedule recurring orders for any previously placed order and set a planning frequency.

From day one you will have a dedicated specialist always available to help you. You will also have live chat to resolve your questions quickly and efficiently.

Not at all. With the finance module you can manually digitalise delivery notes from a previous order and save 60% of your time. Invoices are created in one click by selecting delivery notes for a specific period.

From day one, Prezo will guide you through implementation to get running as quickly as possible. Average implementation time ranges from one to three weeks, depending on the modules you choose.

At Prezo we've taken OCR to a new level with our OCR-i technology. We completely automate the digitalisation of delivery notes and invoices, even handwritten ones. Our AI tools offer an error margin under 1% — far better than the 30–40% of traditional OCRs. With Prezo, relax and let us do the work.

Thanks to our OCR-i system, digitalising delivery notes and invoices — even handwritten ones — is easier than ever. Take a photo or PDF, or receive your invoice directly in Prezo Inbox to automate its creation.

At Prezo you can assign and customise each user's permissions according to your needs. You have total control.

At Prezo we believe in people. We will support you at every step of your digitalisation process.

3 users on the Starter plan and unlimited on the Popular plan.

No minimum contract period. Try it and cancel whenever you want.

Starter: ideal for controlling finances and automating your admin department. Popular: for complete control over sales, margins, deviations and provisions with a digitised recipe book integrating all departments.

Store all your information securely and access it from any device, anywhere, at any time.

Your invoice is sent in the first days of each month.

Direct debit.

Absolutely! Prezo has all the solutions you need to comply with food safety regulations.

As long as your POS is cloud-based and open to integration, you have nothing to worry about!

We don't currently have time tracking or HR modules, but watch this space. In the meantime, integrate your external solutions seamlessly.

Prezo specialises in your business's back office and integrates with the vast majority of POS systems on the market.

A very intuitive and accessible app that simplifies management and facilitates decision-making, addressing the two basic needs of the sector: cost control and digitalisation. It integrates with any ERP and POS.

Yes. Prezo is ready to help you whatever your operating system.

Prezo is a cloud solution that adapts to all hardware formats on the market.

From the beginning, our mission has been to make simple, practical, tailored tools accessible to any restaurateur.

Demand forecasting, inventory optimisation and process automation to improve operational efficiency.

We developed Prezo to cover all the needs for efficient business management in the HORECA sector. It's a complete AI-powered digital tool that reduces time and manual processes. Very intuitive and accessible.

Whether you're a restaurant, restaurant group, hotel, catering company or collective, Prezo has all the modules you need.

Of course! At Prezo we take your information very seriously. We have protocols and regular backups to keep your data secure.

Prezo simplifies purchasing and stock management for hospitality businesses, driving efficient resource management that saves time and money.

Prezo integrates with your POS, ERP, CRM and HR tools.